Welcome to the official website of DIETHNES SA
This website https://diethnes.eu/ (hereinafter "website") belongs to company by name «ΔΙΕΘΝΕΣ ΑΕ ΖΑΧΑΡΟΠΛΑΣΤΙΚΗ ΑΡΤΟΣΚΕΥΑΣΜΑΤΑ», located in Ioannina, Spyrou Lamprou Street 11Α, with TIN 094091034 of the Tax Office Ioannina (hereinafter DIETHNES SA).
1. Statements of DIETHNES SA
Without prejudice to errors due to force majeure, including technical problems in the system, the DIETHNES SA declares that it makes every effort to ensure the validity and accuracy of the information contained on the website, in order for visitors / users to form as complete a picture as possible of the services offered by DIETHNES SA.
The information and content of website of DIETHNES SA do not in any way, directly or indirectly, constitute an encouragement, advice or prompt for the performance of any action, but the visitor / user is invited to evaluate them individually and to act at his discretion and discretion, excluding any responsibility of the DIETHNES SA.
2. User Registration
User registration on the site is optional. Each user registers only once. The user using the unique combination of Email Address and Password that is initially sent to him by DIETHNES SA, in order to activate his account and then modify it at will, has the following possibilities:
• To see the contents of his shopping cart ("Cart"). The Cart displays the products that the user has chosen to order. The user can place orders for products, the review or change of which (deletion of items, change of quantities) is possible at any time until the completion of the order.
• Να ολοκληρώσει την παραγγελία του και να πληρώσει επιλέγοντας μία από τις δυνατότητες πληρωμής που του παρέχει το ηλεκτρονικό κατάστημα.
• To see his old orders.
• To modify his Account Details.
• Edit his password.
Registration and participation of the user is free, personal, non-transferable and inviolable. The user is responsible for the information provided to DIETHNES SA and the website relies solely on its statements regarding its personal information. The information entered during registration must be complete, true and up to date. In case of change of data, the user is obliged to immediately inform the site about his new data, so that it is always complete and true.
3. Obligations of the visitor / user
The visitor / user declares responsibly that he / she will not use the website of DIETHNES SA to post, publish, transmit or otherwise distribute any content that may be illegal, threatening, harassing, obscene, or expressing empathy, racial or other discrimination, infringing any patent, trademark, copyright or other proprietary , contains software viruses or any other code, files, or programs designed to cause damage, destruction, or obstruction to any computer software or hardware, intentionally or unintentionally, and generally in violation of applicable national and Community law. For any damage caused to DIETHNES SA, from the above bad or improper use of the relevant services by the visitor / user, the user is solely responsible.
Η DIETHNES SA is not liable in any way for any claims of a legal nature or for any direct or indirect damage or expense, which may arise from the operation or not, access, use or navigation on the site or from the downloading of material, and other data contained therein, including indicative damage caused by viruses, bugs, human error, any system or hardware, software, software malfunction or any other error, omission, or delay in transmission from PC or network connection.
Η DIETHNES SA will do everything necessary for the proper operation of its website, but without guaranteeing that its operation will be continuous, without errors or other technical problems. DIETHNES SA is not responsible for any damages that may be caused by access to and use of its website.
5. Intellectual and industrial property rights
All data, information and data contained on its official website DIETHNES SA, including indicative images, photographs, texts, blueprints, services provided and generally any kind of files in relation to the products offered, are the intellectual property of DIETHNES SA and are protected by the relevant legal provisions of European and Greek copyright law.
We have made every effort to ensure a realistic and accurate photographic representation of our products, which are sold through our website. However, due to technological limitations, these photos may differ from the actual condition, form and image of the products.
The names given to the services of DIETHNES SA, the logos and distinctive features contained therein are either registered trademarks or distinctive features of the website and the services offered through it and are protected by the relevant Greek and Community legal provisions on trademarks, industrial and intellectual property and unfair competition.
Access to the above data and information through the website does not in any way imply the transfer or assignment of their license or right of use. Any copying, reproduction, distribution, transfer, downloading or other use of the content of the website resulting in, inter alia, misleading visitors / users, is expressly prohibited, unless expressly given its prior written permission DIETHNES SA.
Exceptionally and without this meaning assignment of copyright, the individual storage and copying of the information provided is strictly for personal use, without the intention of commercial or other exploitation, and provided that the indication of their source of origin is not altered.
6. Terms of sale
In the event that for any reason it is found that there is an unexpected shortage of any of the products you placed in the order and / or that a product will be available after the delivery time listed in our online store or that there is a problem with the products included in your request, then the DIETHNES SA will make every effort to contact you, either by email at the e-mail address you have given us, or by contacting us directly through its representative (or in all of the above ways) in order to consult with you for any modification, correction or cancellation of your order. If it is not possible to contact you for a period of 7 calendar days, then your order will be executed in the place where there is availability and will be canceled for the rest. In any case, any modification of your order will be sent to you again with a new message to the e-mail address (e-mail) that you have stated to us and this message will be the confirmation of your order based on which the order will be executed. your.
You must be over 18 years old to make a transaction on the site. Visitors / users under the age of 18 are not allowed to exchange data and any information with us. When you place an order, you agree that all information you provide to us is true and accurate, that you are an authorized user of the credit or debit card you used to place your order, and that there is sufficient balance to cover the cost of the products.
Keep in mind that, due to the nature of some of our products, which are products that can be damaged or expire soon, or that are vulnerable and therefore sensitive products, it is the responsibility of the user / customer to follow the instructions provided on the package. product. Similarly, due to the nature of the products offered, we do not take responsibility in case the product / products are not received by the user / customer on the day of delivery through his own fault, ie on the first delivery attempt. DIETHNES SA reserves the right to change at any time the specifications mentioned on its website in relation to any product without prior notice.
All products are available for personal use only and not for resale.
All prices are in euros and include VAT. Any additional charges that may arise are clearly stated and included in the "Total" of the cart, such as for any refrigerated products, which have a special mark, and their shipping is charged with the cost of the additional special packaging.
The Services may contain typographical errors or other errors or inaccuracies and may not be complete or up to date. We therefore reserve the right to correct any errors, inaccuracies or omissions at any time and to change or update information on the website without prior notice. We also reserve the right to refuse to execute any orders you submit based on information contained in the Services and may contain errors or inaccuracies, including, among other things, errors, inaccuracies or uninformed information about prices, shipping, terms payment or refund policies.
It is pointed out that some products due to their nature, but also their packaging may have a deviation of a few grams in their weight per package, but always within the range described on the website for a specific product price.
8. "Links" to other sites
9. Protection of Personal Data
The protection of the personal data of the visitor / user is governed by the General Regulation for the Protection of Personal Data 2016/679 / EU and in general the current national and European legal and regulatory framework for the protection of personal data. For more information on the use of visitors '/ users' personal data, read the Privacy Statement.
10. Information about Cookies
11. Applicable law - Jurisdiction
The courts of Ioannina are designated as competent courts for the settlement of any dispute that arises in the context of the application of these terms.
12. Other provisions
The above terms are all agreed as essential and are modified only in writing.
The invalidity or cancellation of a term will not in any way affect the validity of the other terms.
This is a contract between the site and the site visitor / user.