Receive and Complete Order cooperates with dozens of suppliers, importers and manufacturers, from Greece and abroad, in order to offer you a wide range of products at the most competitive market prices.
Orders are completed through a specific process, which is described in detail below, because sometimes, for reasons that are not in our sphere of authority, there is a case that a product that appears available on our website, is ultimately not available or is not delivered within of the delivery time listed on So, in order to be fully aware of the progress of the order you have placed and also protected from any such cases, the completion of your order is implemented through the following steps:

Par. 1). Send Request for Order

We recommend that before you place your first order, you register as a user of in order to make your service easier and better from our online department store.
[1]. free choice of products and placement in the "shopping cart",
[2]. start the process of sending an order request, through the "steps" indicated to you,
[3]. fill in all the details of your order request, which appear on the order form
[4]. appear in the email address you have stated to us, an automated message, with the details of the order request that our company will receive.
Every time you send a request to our company to order, you must have previously accepted these terms of use, which govern transactions between us in their entirety.
Do not forget that your requests are received by our company with the express reservation of the thorough availability check of the products included in your order request, since at this stage the processing of your request by our company has not yet begun.
Finally, we inform you that our company follows a strict policy of protection of your personal data and only with your explicit consent (which you provide by sending the form) are collected and processed, in the most secure and diligent way.

Par. 2). Order Request Processing

At this stage, our company thoroughly checks the availability of all the products mentioned in your order request. Particularly:
[1]. In case there is availability of all the products mentioned in your request within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The shipment of the products will then be made according to the delivery schedule of our partner courier company.
[2]. In case there is not available any of the items you ordered and / or that a product can not be available in the delivery time listed in our online store, then the responsible employee of our company will contact you by phone or via e- mail, in order to inform you about the unavailability.
[3]. In the event that for any reason neither of the above two communications becomes possible within 10 days of the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.

Par. 3). Phone order

In case you choose to place your order by phone, you must know these terms and conditions. With the final registration of your order by our service department, you automatically accept all the terms and conditions.
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